Account Deletion

You can delete your JarvIR account yourself. The web app and the mobile app use the same screen.

How to delete

1. Sign in to JarvIR (web or mobile app).
2. Open Settings.
3. In the Delete account card, tap Delete account.
4. Review what is erased and what is retained, then type your sign-in email.
5. Tap Delete permanently. Deletion happens immediately and you are signed out.

Deletion is immediate and cannot be undone. If you have a paid subscription, cancel it before deleting — deleting the account alone does not cancel it. Web payments are handled by our Merchant of Record (Paddle); subscriptions bought in the app must be cancelled in your App Store or Google Play account. After deletion you can no longer sign in, so you cannot reach the cancellation screen.

What is deleted

• Account and profile (name, email, profile image, social sign-in identifier)
• Company and project memberships
• AI agent conversation history
• Search history
• Notifications
• Personal preferences such as slide ordering

What is retained

The organizational records below are not automatically deleted. They may still contain author identifiers or information in the record. Contact our privacy team about additional erasure requests and applicable retention grounds and periods.

• Activity audit log — entries are hash-chained, so removing one breaks verification of the whole chain.
• AI execution audit log — same reason.
• Usage and billing records — your company's invoicing history would no longer reconcile.
• Organizational pulse aggregates — removing one participant retroactively changes past rounds.
• Transaction and tax records we are legally required to keep, for the statutory period.

Contact our privacy team about backup retention and additional erasure requests.

When deletion is blocked

An account that is the sole administrator of a company cannot be deleted, because the remaining members would lose access to that company's IR, financial, and data-room content. Promote another member to administrator first. Operator (superadmin) accounts are also not self-deletable — please contact contact@021flow.com.

If you cannot delete it yourself

If you cannot sign in or otherwise cannot use the screen, email contact@021flow.com. We will verify your identity and process the request within 1–3 business days.